Building Customer Loyalty
Tuition: Free  

Instructor: GlobalMindset

Duration: 1.75 Hour(s)
Registration Expiration: Unlimited

Code: bucl0100

Average Student Review: (108)

Learn how to improve customer service skills and build customer loyalty. This free online course divides lessons into small bites with slide examples and interactive exercises to illustrate issues clearly and in real-world settings. Topics covered include customer service principles, communicating effectively with customers, managing the customer encounter, handling complaints and conflicts, and continuously improving customer service.

Key Concepts:
Customer Service, Retail, Free Training, Free Course

Course Appears in these Categories:
Business Skills >> Customer Service
Free Courses

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Most Recent Reviews

it was great! , Tuesday, May 16, 2017
By jdaypc - See all my reviews

i really liked this course it helped me a lot!

Review , Wednesday, April 12, 2017
By amberanne93 - See all my reviews

Great course

building customer loyalty , Wednesday, December 14, 2016
By rokannangara - See all my reviews

its very good & interesting course