Continuous Improvement in the Workplace
Tuition: Free  

Instructor: GlobalMindset

Duration: 1.5 Hour(s)
Registration Expiration: Unlimited

Code: ciwp0100

Average Student Review: (33)

This free online course will help you understand why continuous improvement is critical to your competitiveness in the global marketplace. This free training course explains how to improve quality in all levels of an organization – from the front-line worker to senior management. It demonstrates how to define customer needs and expectations. It further shows how to analyze, measure, and improve work processes so that they meet the needs and expectations of customers. It explains how employees can continuously improve their work processes and thereby ultimately improve the quality of the products and services they provide.

All Global Mindset free training courses are divided into short lessons with slide examples to illustrate issues clearly and in real-world settings. Plenty of practice situations, drag-and-drop interactive choices, and feedback allow you to engage the concepts and remain fairly active throughout.


Key Concepts:
Business Training, Project Managers, Retail Managers, Continuous Improvement, Customer Service, Employee Performance, Free Training, Free Course

Course Appears in these Categories:
Business Skills >> Customer Service
Business Skills >> Operations
Free Courses

Courses you might be interested in:
Quality Service in the Public Sector
Effective Change Management
But I Don't Have Customers
Building Customer Loyalty
Continuous Improvement in the Workplace
Customer Service Excellence
Creating Loyal Customers for Associates
Creating Loyal Customers for Leaders
Keep Them Calling...Providing Superior Customer Service on the Telephone
Quick Start Training Camp -- Developing Customer Loyalty
Quality Service in the Public Sector

Most Recent Reviews

Review , Thursday, June 30, 2016
By shellhal - See all my reviews

Great content.

First Course , Thursday, January 28, 2016
By IHall - See all my reviews

As an opening course it is good, looking forward to trying more courses.

interesting and applicable , Monday, January 25, 2016
By vmaseuli - See all my reviews

I found this course to be practical and useful as well as thought provoking.