Building Customer Loyalty
Tuition: Free  

Instructor: GlobalMindset

Duration: 1.75 Hour(s)
Registration Expiration: Unlimited

Code: bucl0100

Average Student Review: (110)

Learn how to improve customer service skills and build customer loyalty. This free online course divides lessons into small bites with slide examples and interactive exercises to illustrate issues clearly and in real-world settings. Topics covered include customer service principles, communicating effectively with customers, managing the customer encounter, handling complaints and conflicts, and continuously improving customer service.

Key Concepts:
Customer Service, Retail, Free Training, Free Course

Course Appears in these Categories:
Business Skills >> Customer Service
Free Courses

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Most Recent Reviews

Building Customer Layalty , Monday, August 21, 2017
By Tomholland - See all my reviews

Excellent course for anyone involved in the negotiation process. I feel the principles apply to any activity. In the corporate/organization world support from above is necessary. Thanks very much.

it was great! , Monday, July 10, 2017
By jdaypc - See all my reviews

i really liked this course it helped me a lot!

review , Wednesday, June 14, 2017
By jwelchpc17 - See all my reviews