This free course discusses how to recognize and respect individual differences and describes some strategies that can be used to deal with diversity in an organization. Diversity provides alternative viewpoints and enriches organizations' appreciation of those viewpoints often leading to far improved results. It teaches the student how to identify barriers to diversity and the methods that are used to overcome these barriers. Also, in relation to etiquette, the student is shown how to adapt to cultural differences in the workplace.
All Global Mindset courses are self-paced free training courses, divided into short lessons with slide examples to illustrate issues clearly and in real-world settings. Plenty of practice situations, drag-and-drop interactive choices, and feedback allow you to engage the concepts and remain fairly active throughout.