RT116 Consultative Selling
Tuition: $20.00  

Instructor: BeckyLucas

Duration: 0.33 Hour(s)
Registration Expiration: Unlimited

Code: RT116

Average Student Review: No Reviews

The secret of consultative selling is to listen to your customers and the heart of consultative selling is to know your products. In this course sales associates will learn the techniques of active listening in order to determine the best product fit to meet the customer need. Associates will also learn about bad communication habits that turn off customers and interfere with the sales transaction.

Key Concepts:
retail, retail sales, consultative selling